Last updated: 28 August 2026
This Cookie Policy explains how Chill Freez Transport L.L.C. (“ChillFreez,” “we,” “us”) uses cookies and similar technologies on chillfreez.com. It should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, understand how visitors use the site, and, where enabled, measure the performance of advertising.
2. Cookies We Use
| Type | Purpose | Examples |
|---|---|---|
| Strictly necessary | Required for the website to function correctly (e.g., navigation, security, WhatsApp chat widget) | Session cookies |
| Analytics/performance | Help us understand which pages (e.g., chiller van, freezer van, service area pages) visitors view and how they navigate the site, so we can improve content and load times | Google Analytics |
| Functional | Remember choices you’ve made (e.g., language, cookie consent status) | Preference cookies |
| Marketing (if enabled) | Measure the effectiveness of our ads and campaigns across platforms | Meta Pixel, Google Ads |
We do not use cookies to collect sensitive personal data.
3. Third-Party Cookies
Some cookies are set by third-party services we use, such as Google Analytics, Google Maps (embedded on our contact page), and social media platforms linked from our site (Facebook, Instagram, TikTok, YouTube). These third parties have their own privacy and cookie policies, which we encourage you to review.
4. Managing Your Cookie Preferences
You can control or delete cookies through your browser settings at any time:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions
Please note that blocking strictly necessary cookies may affect how parts of chillfreez.com function, such as booking forms or the WhatsApp chat widget.
5. Changes to This Policy
We may update this Cookie Policy as our website or the cookies/tools we use change. The “Last updated” date above reflects the most recent revision.
6. Contact
Questions about our use of cookies can be directed to:
- Email: info@chillfreez.com
- WhatsApp/Phone: +971 52 549 5268
- Office A9-101, Al Khaleej Al Tijari Al Awwal, Sheikh Zayed Road, Dubai, UAE
Frequently Asked Questions
Does ChillFreez use cookies for advertising?
Only if marketing/advertising cookies are actively enabled on the site (e.g., for Google Ads or Meta campaigns). Strictly necessary and analytics cookies are used to run and improve the site regardless.
Can I browse chillfreez.com without accepting cookies?
Yes, but disabling non-essential cookies may limit certain features, such as saved preferences or embedded chat/map tools.
This Cookie Policy is a general template. If you use a cookie-consent banner/plugin, ensure the categories listed here match exactly what that tool actually deploys, and have the page reviewed for compliance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and any TDRA guidance applicable to your site.